AI Fuels a Personalized EV Customer Experience


Explore how Salesforce Fuels a Personalized EV CX with AI Customers today are digital and always connected, using different channels to research, buy and get service from their favorite brands. This Salesforce lead project seeks to create a personalized connected …

Smart Parking through PPP


Explore how Smart Parking can be successfully implemented in a City through a collaboration and partnership between Private a Public organizations.

USAA – Defining a Digital Experience


The United Services Automobile Association (USAA) is a financial services company dedicated to facilitating the financial security of members of the US military and their families. This project describes how USAA redesigned organizational structures, innovation processes, and systems to introduce …