Explore how Salesforce Fuels a Personalized EV CX with AI Customers today are digital and always connected, using different channels to research, buy and get service from their favorite brands. This Salesforce lead project seeks to create a personalized connected …
Ferrovial – Leveraging Internal and External Resources to Innovate Competitively
Ferrovial is a multinational group that builds, manages, and operates infrastructure projects and related services. Its businesses operate in four areas: Services, toll roads, construction, airports Its vision is to be a leading developer and operator in the infrastructure and …
Connected Cleaning at Karcher
This Case Study describes how Karcher, the world’s leading provider of cleaning technology, is transforming from a seller of cleaning devices to a provider of consulting services in order to help professional cleaning companies improve their cleaning processes.